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Lean Six Sigma in IT Management: enhancing quality and productivity
Kategorie	Beschreibung
036a	XA-DE-BE
037b	eng
077a	373251106 Erscheint auch als (Druck-Ausgabe): ‡Dahm, Markus H., 1966 - : Lean Six Sigma in IT management
087q	978-3-503-14184-5
100	Dahm, Markus H.
104a	Mohos, Csaba
331	Lean Six Sigma in IT Management
335	enhancing quality and productivity
410	Berlin
412	Schmidt
425	2013
425a	2013
433	1 Online-Ressource (172 Seiten) : Illustrationen
501	In: ESVcampus.de
527	Erscheint auch als (Druck-Ausgabe): ‡Dahm, Markus H., 1966 - : Lean Six Sigma in IT management
540a	ISBN 978-3-503-14185-2
700b	\|658.514
700g	1270789287 ST 270
700m	\|658.514
750	Today's businesses heavily rely on IT services to run their processes efficiently. This means that IT departments and IT service providers are being forced to embrace modern quality methods in an effort to remain competitive in increasingly complex markets. While promising concepts such as Lean Six Sigma have achieved great success in manufacturing environments, its application to IT services can be a challenging task. In this book, Markus H. Dahm and Csaba Mohos provide detailed insights on how to address these challenges by offering a hands-on approach to:- Core concepts of Lean Management, Six Sigma and Lean Six Sigma- Possibilities for integrating Lean Six Sigma in companies' organizational structures- Key success factors of a Lean Six Sigma implementation- Applying Lean Six Sigma to ITIL and its „Continual Service Improvement“ componentFeaturing case studies, experiences and suggestions from a variety of European companies which use Lean Six Sigma in their IT organizations, this book is a well-founded and valuable companion for practical use!
902s	209142006 Unternehmen
902s	208968547 Informationstechnik
902s	211545635 Prozessmanagement
902s	211033030 Lean Management
902s	209073373 Produktivität
902s	278416225 Six Sigma
012	399361510
081	Dahm, Markus H.: Lean Six Sigma in IT Management
100	E-Book Erich Schmidt
125a	Elektronischer Volltext-Campuslizenz
655e	$uhttp://www.esvcampus.de/101419/978-3-503-14185-2