| Vorliegende Sprache |
eng |
| Hinweise auf parallele Ausgaben |
416895271 Druckausg.: ‡Business relationship management and marketing |
| ISBN |
978-3-662-43855-8 |
| Name |
Kleinaltenkamp, Michael |
| Plinke, Wulff ¬[Hrsg.]¬ |
| ANZEIGE DER KETTE |
Plinke, Wulff ¬[Hrsg.]¬ |
| Name |
Geiger, Ingmar ¬[Hrsg.]¬ |
| T I T E L |
Business Relationship Management and Marketing |
| Zusatz zum Titel |
Mastering Business Markets |
| Verlagsort |
Berlin, Heidelberg ; s.l. |
| Verlag |
Springer Berlin Heidelberg |
| Erscheinungsjahr |
2015 |
| 2015 |
| Umfang |
Online-Ressource (VIII, 338 p. 85 illus, online resource) |
| Reihe |
Springer Texts in Business and Economics |
| Notiz / Fußnoten |
Includes bibliographical references and index |
| Weiterer Inhalt |
Basic Principles of Business Relationship Management: Phenomenon and Challenge to ManagementTheoretical Perspectives of Business Relationships - Explanation and Configuration -- Analysis, Goals and Strategies of Business Relationship Management: Repeat Purchasing in Business Relationships -- Customer Value and Customer Selection -- Strategies of Business Relationship Management -- Business Relationship Management & Marketing in a European-Chinese Context -- Implementation of Business Relationship Management: Instruments of Business Relationship Management -- Internal Implementation of Business Relationship Management -- Customer Relationship Management. |
| Titelhinweis |
Druckausg.: ‡Business relationship management and marketing |
| ISBN |
ISBN 978-3-662-43856-5 |
| Klassifikation |
KJSM |
| KJS |
| BUS043000 |
| 658.8 |
| 338.00151 |
| HF5410-5417.5 |
| QP 600 |
| QP 620 |
| Kurzbeschreibung |
Basic Principles of Business Relationship Management: Phenomenon and Challenge to Management -- Theoretical Perspectives of Business Relationships - Explanation and Configuration -- Analysis, Goals and Strategies of Business Relationship Management: Repeat Purchasing in Business Relationships -- Customer Value and Customer Selection -- Strategies of Business Relationship Management -- Business Relationship Management & Marketing in a European-Chinese Context -- Implementation of Business Relationship Management: Instruments of Business Relationship Management -- Internal Implementation of Business Relationship Management -- Customer Relationship Management. |
| 2. Kurzbeschreibung |
Relationship management, key account management and customer orientation are concepts that have become central to modern management. This book is dedicated to illustrating and reflecting these concepts and their corresponding methods and instruments in depth. It is thereby focused on the business-to-business realm and equally applies to traditional industrial markets as well as to business-to-business services. Contributions include state-of-the-art research results that are conveyed in a comprehensible fashion to be applied in both executive education as well as in practice. |
| 1. Schlagwortkette |
Investitionsgütermarketing |
| Beziehungsmanagement |
| SWB-Titel-Idn |
415349451 |
| Signatur |
Springer E-Book |
| Bemerkungen |
Elektronischer Volltext - Campuslizenz |
| Elektronische Adresse |
$uhttp://dx.doi.org/10.1007/978-3-662-43856-5 |
| Internetseite / Link |
Volltext |
| Siehe auch |
Volltext |
| Siehe auch |
Cover |
