Vorliegende Sprache |
eng |
Hinweise auf parallele Ausgaben |
102832278X Erscheint auch als (Druck-Ausgabe): ‡Zonderland, Maartje E.: Appointment planning in outpatient clinics and diagnostic facilities |
ISBN |
978-1-4899-7450-1 |
Name |
Zonderland, Maartje E. |
T I T E L |
Appointment Planning in Outpatient Clinics and Diagnostic Facilities |
Verlagsort |
Boston, MA |
Verlag |
Springer US |
Erscheinungsjahr |
2014 |
2014 |
Umfang |
Online-Ressource (VIII, 50 p. 10 illus, online resource) |
Reihe |
SpringerBriefs in Health Care Management and Economics |
Notiz / Fußnoten |
Description based upon print version of record |
Weiterer Inhalt |
Preface; Contents; Chapter 1 Introduction; 1.1 Typical Outpatient Clinics and Diagnostic Facilities; 1.2 Patient Types; 1.2.1 Patient Classification Based on Urgency; 1.2.2 Patient Classification Based on Admission Status; 1.3 Planning Types; 1.4 Two Important Concepts: Access and Waiting Time; 1.5 Common Appointment Systems; 1.6 Hierarchical Decision Making; References; Chapter 2 Mathematical Models for Appointment Planning; 2.1 Computer Simulation; 2.2 Markov Decision Processes; 2.3 Queuing Theory; 2.4 Wrap-up; References; Chapter 3 Basic Queuing Theory; 3.1 Some General Queuing Concepts. 3.1.1 Performance Measures3.1.2 Load; 3.1.3 Relationship Between Mean Waiting Time and Load; 3.1.4 The Poisson Process; 3.2 Basic Queues; 3.2.1 The M/M/1 Queue; 3.2.2 The M/M/s Queue; 3.2.3 The M/M/s/s Queue; 3.2.4 Queues with General Arrival and/or Service Processes; 3.3 Service Disciplines; References; Chapter 4 Access Time and Waiting List Management; 4.1 Occupation of a Resource; 4.2 Access Time and Size of the Waiting List; 4.3 Practical Issues; 4.3.1 Extremely Long Waiting Lists; 4.3.2 Long Waiting Lists and Decrease in Demand; 4.3.3 Identification of Patient Groups. 4.3.4 Dealing with SeasonalityReferences; Chapter 5 Scheduling Appointment Slots; 5.1 Identifying Patient Groups; 5.2 Introducing Appointment Slots; 5.3 Allocation of Slots to Specific Patient Groups; Chapter 6 Specific Appointment Systems; 6.1 Walk-In; 6.1.1 Combining Walk-In and Appointments; 6.2 Advanced Access; 6.3 Care Pathways; References; Chapter 7 Improving Clinic Operations; 7.1 Golden Rules for Appointment Planning; 7.2 Management Philosophies; 7.3 Example Project: Redesign of a Pre-anesthesia Evaluation Clinic; 7.3.1 The Problem; 7.3.2 The Model; References. Chapter 8 Challenges in Appointment Planning8.1 The Healthcare Challenge; 8.2 The Mathematical Modeling Challenge; 8.3 The Software Challenge |
Titelhinweis |
Druckausg.ISBN: 978-148-997-450-1 |
Erscheint auch als (Druck-Ausgabe): ‡Zonderland, Maartje E.: Appointment planning in outpatient clinics and diagnostic facilities |
ISBN |
ISBN 978-1-4899-7451-8 |
Klassifikation |
KCQ |
MED002000 |
610.285 |
610.6 |
610 |
362.10681 |
362.12068 |
RA971.3-971.32 |
Kurzbeschreibung |
Introduction -- Mathematical Models for Appointment Planning -- Basic Queuing Theory -- Access Time and Waiting List Management -- Scheduling Appointment Slots -- Specific Appointment systems -- Improving Clinic Operations -- Challenges in Appointment Planning. |
2. Kurzbeschreibung |
Appointment Planning in Outpatient Clinics and Diagnostic Facilities provides a concise overview of the medical and mathematical aspects of appointment planning in healthcare. This SpringerBrief specifically focuses on outpatient clinics and diagnostic facilities. It begins by introducing the topic from a medical perspective, discussing the kinds of clinics and facilities that are out there, while exploring the appointment systems they use and the problems they face. Next, the mathematical aspects of appointment planning are examined, including Markov decision modelling, queueing theory, etc. Subsequently the book addresses implementation issues that may arise, whether they be technical, medical or cultural. Finally Appointment Planning in Outpatient Clinics and Diagnostic Facilities provides an outlook on the appointment systems of the future and what they will require as a consequence of current and future developments in the medical sector. |
SWB-Titel-Idn |
405480970 |
Signatur |
Springer E-Book |
Bemerkungen |
Elektronischer Volltext - Campuslizenz |
Elektronische Adresse |
$uhttp://dx.doi.org/10.1007/978-1-4899-7451-8 |
Internetseite / Link |
Volltext |
Siehe auch |
Volltext |
Siehe auch |
Cover |