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Appointment Planning in Outpatient Clinics and Diagnostic Facilities

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Feldname	Details
Vorliegende Sprache	eng
Hinweise auf parallele Ausgaben	102832278X Erscheint auch als (Druck-Ausgabe): ‡Zonderland, Maartje E.: Appointment planning in outpatient clinics and diagnostic facilities
ISBN	978-1-4899-7450-1
Name	Zonderland, Maartje E.
T I T E L	Appointment Planning in Outpatient Clinics and Diagnostic Facilities
Verlagsort	Boston, MA
Verlag	Springer US
Erscheinungsjahr	2014
Erscheinungsjahr	2014
Umfang	Online-Ressource (VIII, 50 p. 10 illus, online resource)
Reihe	SpringerBriefs in Health Care Management and Economics
Notiz / Fußnoten	Description based upon print version of record
Weiterer Inhalt	Preface; Contents; Chapter 1 Introduction; 1.1 Typical Outpatient Clinics and Diagnostic Facilities; 1.2 Patient Types; 1.2.1 Patient Classification Based on Urgency; 1.2.2 Patient Classification Based on Admission Status; 1.3 Planning Types; 1.4 Two Important Concepts: Access and Waiting Time; 1.5 Common Appointment Systems; 1.6 Hierarchical Decision Making; References; Chapter 2 Mathematical Models for Appointment Planning; 2.1 Computer Simulation; 2.2 Markov Decision Processes; 2.3 Queuing Theory; 2.4 Wrap-up; References; Chapter 3 Basic Queuing Theory; 3.1 Some General Queuing Concepts. 3.1.1 Performance Measures3.1.2 Load; 3.1.3 Relationship Between Mean Waiting Time and Load; 3.1.4 The Poisson Process; 3.2 Basic Queues; 3.2.1 The M/M/1 Queue; 3.2.2 The M/M/s Queue; 3.2.3 The M/M/s/s Queue; 3.2.4 Queues with General Arrival and/or Service Processes; 3.3 Service Disciplines; References; Chapter 4 Access Time and Waiting List Management; 4.1 Occupation of a Resource; 4.2 Access Time and Size of the Waiting List; 4.3 Practical Issues; 4.3.1 Extremely Long Waiting Lists; 4.3.2 Long Waiting Lists and Decrease in Demand; 4.3.3 Identification of Patient Groups. 4.3.4 Dealing with SeasonalityReferences; Chapter 5 Scheduling Appointment Slots; 5.1 Identifying Patient Groups; 5.2 Introducing Appointment Slots; 5.3 Allocation of Slots to Specific Patient Groups; Chapter 6 Specific Appointment Systems; 6.1 Walk-In; 6.1.1 Combining Walk-In and Appointments; 6.2 Advanced Access; 6.3 Care Pathways; References; Chapter 7 Improving Clinic Operations; 7.1 Golden Rules for Appointment Planning; 7.2 Management Philosophies; 7.3 Example Project: Redesign of a Pre-anesthesia Evaluation Clinic; 7.3.1 The Problem; 7.3.2 The Model; References. Chapter 8 Challenges in Appointment Planning8.1 The Healthcare Challenge; 8.2 The Mathematical Modeling Challenge; 8.3 The Software Challenge
Titelhinweis	Druckausg.ISBN: 978-148-997-450-1
Titelhinweis	Erscheint auch als (Druck-Ausgabe): ‡Zonderland, Maartje E.: Appointment planning in outpatient clinics and diagnostic facilities
ISBN	ISBN 978-1-4899-7451-8
Klassifikation	KCQ
	MED002000
	610.285
	610.6
	610
	362.10681
	362.12068
	RA971.3-971.32
Kurzbeschreibung	Introduction -- Mathematical Models for Appointment Planning -- Basic Queuing Theory -- Access Time and Waiting List Management -- Scheduling Appointment Slots -- Specific Appointment systems -- Improving Clinic Operations -- Challenges in Appointment Planning.
2. Kurzbeschreibung	Appointment Planning in Outpatient Clinics and Diagnostic Facilities provides a concise overview of the medical and mathematical aspects of appointment planning in healthcare. This SpringerBrief specifically focuses on outpatient clinics and diagnostic facilities. It begins by introducing the topic from a medical perspective, discussing the kinds of clinics and facilities that are out there, while exploring the appointment systems they use and the problems they face. Next, the mathematical aspects of appointment planning are examined, including Markov decision modelling, queueing theory, etc. Subsequently the book addresses implementation issues that may arise, whether they be technical, medical or cultural. Finally Appointment Planning in Outpatient Clinics and Diagnostic Facilities provides an outlook on the appointment systems of the future and what they will require as a consequence of current and future developments in the medical sector.
SWB-Titel-Idn	405480970
Signatur	Springer E-Book
Bemerkungen	Elektronischer Volltext - Campuslizenz
Elektronische Adresse	$uhttp://dx.doi.org/10.1007/978-1-4899-7451-8
Internetseite / Link	Volltext
Siehe auch	Volltext
Siehe auch	Cover

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