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Process Management: A Multi-disciplinary Guide to Theory, Modeling, and Methodology
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eng
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398066957 Druckausg.: ‡Damij, Nadja: Process management
ISBN
978-3-642-36638-3
Name
Damij, Nadja
Damij, Talib
Name ANZEIGE DER KETTE
Damij, Talib
T I T E L
Process Management
Zusatz zum Titel
A Multi-disciplinary Guide to Theory, Modeling, and Methodology
Verlagsort
Berlin, Heidelberg
Verlag
Springer Berlin Heidelberg
Erscheinungsjahr
2014
2014
Umfang
Online-Ressource (XVI, 213 p. 114 illus, online resource)
Reihe
Progress in IS
Notiz / Fußnoten
Description based upon print version of record
Weiterer Inhalt
Foreword 1; Foreword 2; Preface; Acknowledgments; Contents; 1: Introduction; Part I: Foundation; 2: Business Process; 2.1 Business; 2.2 Functional Areas; 2.3 Business Process; References; 3: Business Process Modeling; 3.1 Process Modeling; 3.1.1 Activity Parameters; 3.2 Process Modeling Techniques; 3.2.1 Data Flow Diagram; 3.2.1.1 DFD Elements; 3.2.1.2 DFD Modeling; 3.2.2 Unified Modeling Language; 3.2.2.1 Use Case Diagram; 3.2.2.2 Activity Diagram; 3.2.3 Business Process Management Notations; 3.2.3.1 Categories; 3.2.3.2 Elements; References; 4: Business Process Approaches. 4.1 Business Process Reengineering4.2 Business Process Improvement; 4.3 Business Process Management; 4.3.1 Business Process Lifecycle; 4.3.2 Business Process Management Benefits; References; 5: Process Analysis; 5.1 Process Performance; 5.1.1 Cycle Time; 5.1.2 Flow Rate; 5.1.3 Inventory; 5.1.4 Little´s Law; 5.2 Process Cycle Time; 5.2.1 Theoretical Cycle Time; 5.2.2 Critical Path; 5.2.2.1 Critical Path Method; 5.2.3 Cycle Time Computing; 5.2.4 Rework; 5.2.5 Multiple Paths; 5.2.6 Parallel Paths; 5.2.7 Cycle-Time Efficiency; 5.3 Process Capacity; 5.3.1 Resources; 5.3.2 Theoretical Capacity. 5.3.3 Capacity UtilizationReferences; 6: Knowledge Management; 6.1 What is Knowledge Management; 6.2 Knowledge Management Models; 6.3 Knowledge Management Cycle; 6.3.1 Knowledge Capture and/or Creation; 6.3.2 Knowledge Sharing and Dissemination; 6.3.3 Knowledge Acquisition and Application; References; 7: Simulation; 7.1 Introduction to Queues; 7.1.1 Queuing Process; 7.2 Understanding Simulation; 7.3 Systems Simulation; 7.3.1 Systems Characteristics; 7.3.2 Discrete Event Simulation; 7.4 Simulation Procedure; References; 8: Data Modeling; 8.1 Data Dependences; 8.1.1 Functional Dependence. 8.1.2 Full Functional Dependence8.1.3 Transitive Dependence; 8.1.4 Multivalued Dependence; 8.2 Normalization; 8.2.1 First Normal Form; 8.2.2 Second Normal Form; 8.2.3 Third Normal Form; 8.2.4 Fourth Normal Form; References; Part II: TAD Methodology; 9: Phase 1: Process Identification; 9.1 Process List Creation; 9.2 Process Flow Identification; References; 10: Phase 2: Process Modeling; 10.1 Activity Table Development - Part 1; 10.1.1 Defining Business Process; 10.1.2 Defining Work Processes; 10.1.3 Defining Activities; 10.2 Activity Table Development - Part 2; 10.2.1 Activity Description. References11: Phase 3: Process Improvement and Innovation; 11.1 ``as-is´´ Process Model Analysis; 11.1.1 Process Simulation; 11.1.2 Process Flow; 11.1.3 Cycle Time Efficiency; 11.1.4 Process Capacity; 11.2 ``to-be´´ Model Creation; 11.2.1 Ideas Identification; 11.2.2 Ideas Implementation; 11.3 ``to-be´´ Process Model Analysis; 11.3.1 Simulation; 11.3.2 Process Flow; 11.3.3 Cycle Time Efficiency; 11.3.4 Process Capacity; References; 12: Phase 4: System Development; 12.1 Class Model; 12.1.1 Fundamental Object-Oriented Concepts; 12.1.1.1 Object Class; 12.1.1.2 Association; 12.1.1.3 Inheritance. 12.1.2 Modeling Approach
Titelhinweis
Druckausg.: ‡Damij, Nadja: Process management
ISBN
ISBN 978-3-642-36639-0
Klassifikation
UF
COM039000
KJQ
BUS083000
658.500285
658.05
650
HF54.5-54.56
QP 340
Kurzbeschreibung
Business Process -- Business Process Modeling -- Business Process Approaches -- Process Analysis -- Knowledge Management -- Simulation -- Data Modeling -- Phase 1: Process Identification -- Phase 2: Process Modeling -- Phase 3: Process Improvement and Innovation -- Phase 4: System Development -- Phase 5: Maintenance -- Case Study -- Phase 4: Systems Development.
2. Kurzbeschreibung
Process management affects the functioning of every organization and consequently affects each of us. This book focuses on the multi-disciplinary nature of process management by explaining its theoretical foundations in relation to other areas such as process analysis, knowledge management, and simulation. A crucial linkage between theory and concrete methodology of Tabular Application Development (TAD) is presented as a practical approach consisting of five phases that deal with process identification and modeling, process improvement, development of a process management system and finally - monitoring and maintenance. This book is important for researchers and students of business and management information systems, especially those dealing with courses on process management or related fields. Managers and professionals in process management will also find this book to be useful for their everyday business.
1. Schlagwortkette
Prozessmanagement
Prozessmodell
Prozessanalyse <Prozessmanagement>
Wissensmanagement
SWB-Titel-Idn
39581216X
Signatur
Springer E-Book
Bemerkungen
Elektronischer Volltext - Campuslizenz
Elektronische Adresse
$uhttp://dx.doi.org/10.1007/978-3-642-36639-0
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