| Vorliegende Sprache |
eng |
| Hinweise auf parallele Ausgaben |
393034283 Buchausg. u.d.T.: ‡Mohapatra, Sanjay: Business process reengineering |
| ISBN |
978-1-4614-6066-4 |
| Name |
Mohapatra, Sanjay |
| T I T E L |
Business Process Reengineering |
| Zusatz zum Titel |
Automation Decision Points in Process Reengineering |
| Verlagsort |
Boston, MA |
| Verlag |
Springer |
| Erscheinungsjahr |
2013 |
| 2013 |
| Umfang |
Online-Ressource (XVII, 254 p. 99 illus., 73 illus. in color, digital) |
| Reihe |
Management for Professionals |
| Notiz / Fußnoten |
Description based upon print version of record |
| Weiterer Inhalt |
Business Process Reengineering; Preface; Acknowledgements; Contents; Chapter 1: Business Process Reengineering: A Consolidated Approach to Different Models; 1.1 Background; 1.2 Introduction; 1.3 Of fi ce Process Reengineering and Change Management; 1.3.1 Traditional Businesses and Problems; 1.3.1.1 Traditional Businesses; 1.3.1.2 The Problem Traditional Businesses Experience; 1.4 History and Development of Business Process Reengineering; 1.5 What Is Business/Of fi ce Process Reengineering?; 1.6 Understanding Of fi ce/Business Process Reengineering; 1.6.1 A Different Approach in the Government. 1.7 The Reengineering Vision1.7.1 Reusable Technology; 1.8 The Principles of Reengineering; 1.8.1 Process Reengineering Methodologies; 1.8.1.1 The Kodak Methodology; 1.8.1.2 The Manganelli/Klein Methodology; 1.8.1.3 Conceptual Model as per Carr and Johansson and Krieter; 1.8.2 Selecting Methodology for Process Reengineered RTI; 1.8.2.1 Recommended Approach; 1.8.3 Role of Information Technology in BPR; 1.8.4 Change Management Intervention Models; 1.8.5 Change Management Process; 1.8.5.1 Readiness Assessments; 1.8.5.2 Communication and Communication Planning. 1.8.5.3 Coaching and Manager Training for Change Management1.8.5.4 Training and Training Development; 1.9 Sponsor Activities and Sponsor Roadmaps; 1.10 Resistance Management; 1.11 Data Collection, Feedback Analysis, and Corrective Action; 1.12 Celebrating and Recognizing Success; 1.13 The Bene fi ts of Reengineering; 1.14 Ensuring Reengineering Success; 1.15 Possible Impediments to Success; 1.16 Business Process Reengineering; 1.17 Principles of Reengineering; 1.18 A Consolidated Framework; 1.19 Pictorial Representation of Different Methodologies; 1.20 Summary; Bibliography. Chapter 2: The Need for BPR and Its History2.1 Executive Summary; 2.2 Objective; 2.3 Introduction; 2.4 TQM, Six Sigma, and PIP: The Precursors; 2.4.1 Total Quality Management; 2.4.2 Six Sigma; 2.4.3 Process Improvement Process; 2.5 Business Process Reengineering: A New Paradigm; 2.6 Why BPR?; 2.6.1 Two Cases; 2.6.1.1 Ford Motor Company; 2.6.1.2 IBM Credit; 2.7 Difference Between PIP and BPR; 2.8 Conclusion; Bibliography; Chapter 3: Business Process Reengineering: Framework and Approach; 3.1 Learning Objective; 3.2 Introduction; 3.3 BPR Framework. 3.4 Develop the Business Vision and Business Objective3.5 Choosing the Process to Be Redesigned; 3.5.1 Human Resource Function; 3.5.2 Finance and Accounts Function; 3.5.3 Material Management Function; 3.5.4 Of fi ce Automation and MIS Function; 3.5.5 Administration Functions; 3.6 Understanding and Measuring the Existing Processes; 3.7 Redesigning the Processes; 3.8 Information as Technology Enabler; 3.9 Prototyping; 3.9.1 Pilot Test; 3.10 Continuous Improvement; 3.11 Reengineering Methodologies; 3.11.1 BPR Implementation Approach 1; 3.11.2 BPR Implementation Approach 2. 3.11.3 BPR Implementation Approach 3 |
| Titelhinweis |
Buchausg. u.d.T.: ‡Mohapatra, Sanjay: Business process reengineering |
| ISBN |
ISBN 978-1-4614-6067-1 |
| Klassifikation |
UF |
| COM039000 |
| KJQ |
| BUS083000 |
| 658.4063 |
| 658.05 |
| 650 |
| HF54.5-54.56 |
| QP 500 |
| Kurzbeschreibung |
Business Process Reengineering: A Consolidated Approach to Different Models -- The Need for BPR and its History -- Business Process Reengineering -- Business Process Reengineering Framework and Automation -- Business Process Management (Process Life Cycle, Process Maturity) -- Organization Life Cycle and its Relationship with Process Reengineering -- Business Process Modeling -- People Issues with BPR & Change Management -- Change Management Approach in Implementing BPR -- BPR & Malcom Baldrige National Quality Program -- BPR and Automation -- TQM and BPR -- Case Study: Aegon Religare |
| 2. Kurzbeschreibung |
This book deals with different concepts, approaches and applications for business process re-engineering. It illustrates how to take giant strides to attain market dominance in a dynamic business world. The book shows how automation of re-engineered processes can increase competitive advantage for a firm. Based on author’s experience in handling several re-engineering projects at international levels, it depicts a practical guide for step by step approach for redesigning processes and automating them to increase sustainability, predictability and transparency in process management. Using several case studies, the book also shows how different companies have streamlined their processes, reduced their cost of operations, have created cross functional process excellence to increase value proposition to all stakeholders. About the author Dr. Sanjay Mohapatra recieved his B.E. from NIT Rourkela, MBA from XIMB, M.Tech from IIT Madras, India and PhD from Utkal University. Dr. Mohapatra has more than 26 years of combined industry and academic experience. He has worked in various capacities in organizations like Hindusthan Aeronautics Limited, Larsen & Toubro, PricewaterHouse Coopers, Infosys, Polaris & J&B Software. He has consulted many organizations in different domains such as Utilities, Banking, Insurance and healthcare sectors. His teaching interests are in IT Strategy and Management Information Systems and research interests are in the area of IT enabled processes. He has authored/co-authored eleven books, more than twenty nine papers in national and international referred journals besides publications in different conferences. His contact details and list of publications can be found at http://ximb.academia.edu/sanjaymohapatra |
| 1. Schlagwortkette |
Managementinformationssystem |
| Entscheidungsfindung |
| ANZEIGE DER KETTE |
Managementinformationssystem -- Entscheidungsfindung |
| SWB-Titel-Idn |
377594784 |
| Signatur |
Springer E-Book |
| Bemerkungen |
Elektronischer Volltext - Campuslizenz |
| Elektronische Adresse |
$uhttp://dx.doi.org/10.1007/978-1-4614-6067-1 |
| Internetseite / Link |
Volltext |
| Siehe auch |
Volltext |
| Siehe auch |
Cover |
